Kara Johnson

Executive Assistant to MD      Tel: (02) 4958 1835 ext 200

The Complaints Contacts are senior personnel in our organisation and have the necessary experience and authority to handle your complaint and make relevant decisions or recommendations on outcomes. Our aim is to resolve complaints within a two week time frame.

The complaint need not be in writing and may be presented to us by any reasonable means, for example letter, telephone, email or in person.

You can also contact us at:

In Person:      Level 1, 37 – 43 Main Road, Boolaroo NSW 2284

Post:               PO Box 109, Boolaroo NSW 2284

Phone:            (02) 4958 1835

Fax:                 (02) 4958 2921

Email:             info@findmyloan.com.au

Should you not be satisfied with the outcome of the Internal Dispute Resolution process you also have the option of contacting the Credit Ombudsman Service on:

Freecall:       1800 138 422

Phone:          02 9273 8400

Fax:               02 9267 3125

Email:           info@creditombudsman.com.au